Assistant Store Manager – Mind Games

Location: New Sudbury Centre, 1349 Lasalle Blvd, Greater Sudbury, ON P3A 1Z2
Pay Rate: $19.00–$20.00 per hour
Position: Assistant Store Manager

About Mind Games

Mind Games is North America’s premier specialty retailer – “Where Creative Minds Come to Play!”

Our stores are filled with games, puzzles, and toys for every age and occasion. We don't just sell products; we create experiences, spark creativity, and give people the opportunity to explore hobbies and interests they love.

We are looking for a motivated, energetic, and dynamic Assistant Store Manager to join our team at New Sudbury Centre!

As an Assistant Store Manager, you will support the Store Manager in overseeing daily operations, driving sales performance, coaching and developing team members, and delivering an exceptional customer experience.

If you thrive in a fast-paced, engaging retail environment, enjoy leading by example, and are passionate about creating a fun and welcoming atmosphere, we would love to hear from you!

Key Duties and Responsibilities

• Store Operations: Support daily store operations, including staff scheduling, task delegation, inventory management, and ensuring smooth day-to-day activities.

• Team Leadership and Development: Coach, mentor, motivate, and develop team members to achieve individual and store performance goals.

• Recruitment and Training: Assist with recruiting, interviewing, onboarding, and training new employees to build a strong and capable team.

• Sales Performance: Support the Store Manager in achieving sales targets, monitoring key performance indicators (KPIs), and identifying opportunities to improve store profitability.

• Customer Experience: Deliver exceptional customer service, resolve customer concerns professionally, and maintain a positive shopping environment.

• Visual Merchandising: Ensure product displays, promotional materials, and store presentation align with company merchandising standards.

• Financial and Expense Management: Assist in monitoring store expenses, analyzing sales reports, and implementing strategies to improve operational efficiency.

• Loss Prevention: Implement and maintain loss prevention procedures to minimize shrinkage and protect company assets.

• Policy Compliance: Ensure compliance with company policies, health and safety regulations, and operational procedures.

• Store Management Support: Assist the Store Manager with administrative responsibilities and take on leadership duties when required.

Qualifications and Skills

• Bachelor's degree in Business Administration or a related field preferred.

• Minimum 2 years of management or supervisory experience, preferably in specialty retail.

• Strong leadership, coaching, and team development skills.

• Proven ability to drive sales, achieve targets, and motivate team members.

• Excellent customer service, communication, and interpersonal skills.

• Experience in recruitment, employee training, performance management, and staff scheduling.

• Knowledge of retail operations, inventory management, merchandising, and loss prevention.

• Strong organizational, problem-solving, and multitasking abilities.

• Ability to work effectively in a fast-paced and dynamic retail environment.

• Self-motivated, dependable, energetic, and results-driven.

• Passion for games, puzzles, toys, and pop culture is an asset.

• Flexibility to work evenings, weekends, and holidays based on business needs.

Compensation and Benefits

• Competitive Pay: $19.00–$20.00 per hour

• Flexible scheduling

• Casual dress environment

• Employee discounts on games, puzzles, and toys

• Fun, creative, and engaging work environment

• Opportunity to work with a passionate team surrounded by exciting products

Equal Opportunity Employer & Accessibility

Mind Games is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from all qualified candidates and make employment decisions without discrimination based on any characteristic protected by applicable human rights legislation.

Mind Games is committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Accommodations are available upon request for candidates with disabilities throughout the recruitment and selection process. If you require accommodation, please let us know, and we will work with you to meet your accessibility needs.

Join Our Team!

At Mind Games, we believe that work should be engaging, rewarding, and full of opportunities to grow.

If you're passionate about retail leadership, enjoy developing people, and want to be part of a company that brings fun and creativity to customers every day, apply today and become part of the Mind Games team!

Mind Games – Where Creative Minds Come to Play!