Part-Time Seasonal Keyholder – Mayfair Mall

Location: Mayfair Mall, 3147 Douglas Street, Victoria, BC V8Z 6E3
Company: Mind Games
Position: Part-Time Seasonal Keyholder
Pay Rate: $18.25 per hour

About Mind Games

Mind Games is opening doors for new applicants!

Do you want to become one of the minds of our company? This is your opportunity to join our team!

Mind Games is North America's premier specialty retailer, “Where Creative Minds Come to Play!” In our stores, you can find a variety of games, toys, puzzles, collectibles, and products for every interest and occasion. We sell fun and provide opportunities for our customers to express themselves through their hobbies and interests.

If you support our vision, bring your energy and passion and join the Mind Games team!

We are looking for a motivated and energetic Part-Time Seasonal Keyholder who thrives in a fast-paced retail environment. We are seeking someone who can deliver exceptional customer experiences, support the store team, achieve sales goals, and help maintain a visually compelling and well-organized store.

Duties and Responsibilities

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs while providing exceptional customer service.
• Operate the POS system, accurately process payments, and issue receipts.
• Maintain a clean, organized, and visually appealing store.
• Restock merchandise and help maintain appropriate inventory levels.
• Develop strong knowledge of the store's product lines and assist customers with product-related questions.
• Act as a trusted advisor to customers and provide recommendations on product selection, usage, care, and maintenance.
• Consistently work toward meeting or exceeding daily, weekly, and monthly sales goals.
• Maintain a professional and welcoming demeanor while assisting customers efficiently.
• Conduct opening and closing procedures, including ensuring cash registers are balanced and secured and required security procedures are followed.
• Act as a positive role model for customer service and attitude among other Sales Associates.
• Support other store duties and operational requirements as assigned.

Qualifications and Skills

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 1+ year of experience in sales, customer service, or retail required.
• Exceptional customer service and interpersonal communication skills.
• Ability to multitask, manage competing deadlines, and prioritize effectively.
• Strong leadership qualities with the ability to take ownership and delegate tasks when appropriate.
• Passion for or knowledge of pop culture and board games is preferred.
• Ability to stand or walk for extended periods and lift up to 20 pounds.
• Availability to work a flexible retail schedule, including evenings, weekends, and holidays as required.

Compensation

Pay Rate: $18.25 per hour

Benefits

• Competitive Pay
• Store Discount
• Extended Health Benefits
• Being surrounded by people and products you love!

Accommodation

Mind Games is committed to providing accommodations for applicants with disabilities throughout the recruitment and selection process. If you require an accommodation, please let us know, and we will work with you to meet your needs.