eCommerce Order Processor

Location: Markham, Ontario
Company: Mind Games
Job Type: Contractual – until the end of December
Schedule: 5 days per week, 9:00 AM – 5:00 PM
Pay: $20.00–$22.00 per hour
Start Date: Immediate
Work Location: On-site

About Mind Games

Mind Games is North America’s premier destination for board games, puzzles, toys, collectibles, and everything pop culture. With retail locations across Canada and the United States and a growing eCommerce presence, we are committed to providing an exceptional shopping experience for our customers.

We are looking for an experienced and detail-oriented eCommerce Order Processor to join our team at our Markham location.

Key Responsibilities

• Process and manage eCommerce orders accurately and efficiently.
• Create and process customer orders within the required systems.
• Create and maintain accurate online product/item listings.
• Enter and maintain purchase order (PO) information.
• Review order information to ensure accuracy before processing.
• Update product and order information as required.
• Work with Shopify, NetSuite, Excel, and other Microsoft tools for order processing and related administrative tasks.
• Coordinate with internal teams to resolve order, product, inventory, or processing discrepancies.
• Maintain accurate records and ensure information is entered correctly and on time.
• Support day-to-day eCommerce operations and other related duties as required.

Qualifications & Experience

• Minimum 3 years of previous eCommerce listing and/or order-processing experience.
• Previous experience working with Shopify.
• Experience with NetSuite is preferred.
• Strong working knowledge of Microsoft Excel and Microsoft Office tools.
• Experience with order creation, product/item listings, and PO entry.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and problem-solving skills.
• Must be available to work on-site, 5 days per week.
• Must be available for an immediate start.

Accommodation

Mind Games is committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request for candidates taking part in all aspects of the selection process.